CLIMATE

The equipment that keeps your site up and running is maintained in a closely monitored, temperature-controlled environment. We are working in close collaboration with DATOTEL, whose ultra-modern Data Center operates at between 65 and 75 degrees Fahrenheit and at 30 to 45 percent relative humidity.

The St. Louis IDC has seven 26-ton DataAire HVAC systems to maintain optimal environmental balance at all times. The system runs on a closed loop glycol- based system. HVAC units on the raised floor are designed to take in air through the top, and expel cooled air into the plenum beneath the raised floor. Temperatures, humidity, pressures, etc. are monitored closely in the NOC through DataTrax. DATOTEL has deployed an N+1 redundancy strategy with respect to HVAC, and has a one-hour response for rental "Move 'n Cools" with its HVAC repair contractor. The need for additional vented floor tiles to maintain proper temperatures is determined by several temperature sensors, both above and below the raised floor, throughout the Data Center. We advise customers to establish "hot" and "cold" rows to ensure proper cooling of equipment.

Our present design allots for approximately 260 BTUs/hr per square foot. HVAC utilization is measured monthly and as it approaches capacity, our Facilities Engineering Group designs and implements additional cooling capacity for the Data Center. These designs may include adding more CRAC units or migrating to a cooling tower model. We track over 80 metrics in the Data Center, and power levels and temperatures are tracked monthly and reviewed by our Central Engineering Staff. The staff then recommends HVAC additions and provides additional design work to ensure installations meet stringent SERVER4YOU standards.

SECURITY

The Data Center is kept under constant surveillance and is protected by state-of-the-art security systems. The Center is absolutely off-limits to anyone who doesn't belong there. This enables us to maintain a constant, interference-free operating environment. Our hardware and systems are safe; your data is safe.

POWER SYSTEM

We protect your Website with two uninterruptible power systems (UPS) and a class-leading backup diesel generator. The infrastructure is designed to sustain an indefinite power outage. DATOTEL also maintains contracts with two refuelling vendors, in the event that the outage takes longer than 24 hours. All power to the Data Center floor is clean power run through the UPS systems. The power grid that feeds the facility is highly reliable, now serving without interruption for nearly three years.

Our utility provider transfers the power to us through a dedicated transformer located and secured in the basement of the building. The power is then fed through dedicated conduit from the basement to our facility. The design includes an Automatic Transfer Switch (ATS), redundant Transient Voltage Surge Suppressors and Power Distribution Units. All power infrastructures are monitored closely in the on-site NOC.

FIREWALL

All servers are protected from hackers and other network security breeches by a state-of-the-art firewall system.