1. Can I get a paper invoice?
2. How can I place an order using PayPal or a wire transfer?
3. How often will SERVER4YOU bill me?
4. How do I order?
5. How can I pay?
6. Do you have long term contracts?
7. Are there any hidden fees?
8. Too good to be true. How can SERVER4YOU sell for such low prices?
9. How long have you been in business?
10. Do I own the server?
11. How long does it take for my server to get set up?
12. Do you offer custom server configurations?
13. Can I upgrade to another server later?
14. Do you support International domain names and clients?
15. Do you allow adult content?
16. Do you allow IRC?
17. How do I order additional servers?
18. May I contact you in any other language besides English?

[01] Can I get a paper invoice?

SERVER4YOU does not send out paper invoices. We do, however, send out PDF invoices by E-Mail, and you may request past invoices anytime. In additiona you may also download your invoices in the SERVER4YOU PowerPanel.

[02] How can I place an order using PayPal or a wire transfer?

You may select the payment method Paypal during the ordering process. Please note that Paypal or wire transfer payments are available for annual contracts (12 months pre-payments) only.

[03] How often will SERVER4YOU bill me?

Depending on your selection while signing up, SERVER4YOU bills you monthly, half yearly or annually on the date your account was opened. Credit card payments are processed automatically once per day.

[04] How do I order?

Just follow our online ordering process, at the end send us the automatically generated PDF. We will activate your server instantly once we have confirmed your order by calling the phone number you provided during the ordering process. If you have any questions concerning your order, please call us at 1-866-DIAL-S4Y or visit our Live Chat.

[05] How can I pay?

SERVER4YOU accepts MasterCard and Visa for payment. Possible alternative methods of payment are paypal or  wire transfer, ONLY available for annual contracts.For monthly payments we only accept credit cards.

[06] Do you have long term contracts?

No. We do not require you to sign up for years at a time. Should you be unhappy with our services for any reason, you can cancel your contract, and we will refund all overpaid fees. But please call or write us first: we are dedicated to the best customer service.

[07] Are there any hidden fees?

There are absolutely no hidden fees. We simply offer the most advanced dedicated hosting for the most competitive rates. There are additional services that we do offer on a fee basis, but they are optional and available on request only.

[08] Too good to be true. How can SERVER4YOU sell for such low prices?

It's all real. We work hard to continue providing you the best services for the best prices. Our many years of experience, combined with a high level of automation and an optimal use of global sourcing help us to keep costs down. And we pass all these savings directly on to you. Find more about our background here.

[09] How long have you been in business?

SERVER4YOU first started in 1997 and has been growing ever since. We are now one of the world's largest dedicated hosting companies, with operations and data centers in the US and Europe.

[10] Do I own the server?

No. You rent the server, plus the space, power, bandwidth and Internet connectivity in our data center. Dedicated Servers are a cost-effective and convenient alternative to colocation (where you buy a server and rent space in a data center, this is more expensive because there is usually a minimum of 1/4 rack space) or building your own data center facility, which would cost millions of dollars to achieve the reliability and network connectivity SERVER4YOU delivers.

[11] How long does it take for my server to get set up?

We set up your server instantly once we have confirmed your order by calling the phone number you have provided during signup. Please make sure that we can reach you at that number, otherwise we may not be able to process your order.

[12] Do you offer custom server configurations?

We keep costs down by selling only standardized server configurations and, therefore, don't offer many customization options to server hardware. But with servers being priced so low, an upgrade to a larger SERVER4YOU standard server is probably less expensive than a simple RAM upgrade from any other provider. So if you need more power, just upgrade to a more powerful server.Please don't hesitate to consult with our Sales Team for an individual upgrade offer.

[13] Can I upgrade to another server later?

SERVER4YOU customers are always able to upgrade to a more powerful server at a later date. Those on a monthly plan simply pay the new monthly fee. Those on annual plans can simply commit to an additional year on the new server, with a credit for the unused portion of their existing server. There is a no additional upgrade or setup fee. SERVER4YOU typically gives a 7-day overlap for you to transfer your data from one server to another. Please contact your sales representative for complete details.

[14] Do you support international domain names and clients?

Sure we do. As a global company, we are more than happy to serve international customers. All of our servers and software can handle international domains, and our support staff helps you point your international domain to your server.

[15] Do you allow adult content?

SERVER4YOU does allow adult content, provided that it does not violate any of our Terms and Policies or any laws of the United States.

[16] Do you allow IRC?

SERVER4YOU does allow IRC, provided that it does not violate any of our Terms and Policies. Please note that we do not issue additional IP addresses for IRC vhosts. Per our Terms and Policies, SERVER4YOU customers are responsible for any network problems, attacks, exchange of hacking information or copyrighted software or other issues that might take place on their servers.

[17] How do I order additional servers?

If you have already an account for a dedicated server with us, and you wish to order an additional server, please follow the signup pages and enter your powerpanel login data and add the desired product to your account. If you wish to have the server on a separate account, please signup as a new customer and inform our Sales Team.

[18] May I contact you in any other language besides English?

We may also assist you in the following languages via email: Assyrian, Bulgarian, Czech, Dutch, French, German, Irish, Japanese, Kikuyu, Kurdish, Macedonian, Polish, Portuguese, Potteries, Russian, Serbian, Slovak, Spanish and Swahili